Front Desk Officer

Key Responsibilities

Serve as the first point of contact for clients, visitors, and partners. Welcome visitors professionally and direct them to the appropriate personnel. Respond promptly to customer enquiries via phone, email, WhatsApp, social media, and walk-ins. Manage customer onboarding and ensure a seamless client experience from enquiry to project completion.

Schedule appointments, meetings, and customer consultations. Maintain accurate customer records and update the CRM system.