Customer Service Representative

Customer Service Representative

Wilson, NC | TSG LLC

$16-$22/hr + Bonuses

Be the friendly voice our customers count on. We're looking for an organized, upbeat CSR who loves helping people and keeping the day running smoothly.

Benefits

• Health, Dental & Vision Insurance
• • Paid Time Off + Paid Holidays
• • Paid training
• • Performance bonuses
• • Advancement opportunities
• • Consistent weekday schedule

What You'll Be Doing

• Answer inbound calls and book service appointments
• • Follow up with customers and confirm scheduling
• • Coordinate with technicians and dispatch
• • Keep customer records accurate and up to date
• • Turn every call into a great customer experience

What We're Looking For

• Customer-service or call-center experience preferred
• • Great phone presence and a positive attitude
• • Comfortable with scheduling software and computers
• • Dependable and detail-oriented

Apply today.