Senior Cloud & System Engineer, Global IT

Manage the day-to-day operations, implementation, optimization, and troubleshooting of the company’s cloud and system infrastructure across multi-hybrid environments, including AWS, Azure, and private cloud platforms Handle the lifecycle of compute, storage, operating systems, and platform services in public cloud environments to ensure high availability, performance, scalability, and security Manage virtualization and hypervisor stack environments, including operating system provisioning, patching, configuration, and performance tuning Implement and maintain backup, recovery, and disaster recovery strategies to protect data integrity and ensure business continuity Perform capacity planning, performance monitoring, and resource optimization to support current workloads Support observability for cloud and systems platforms through logging, monitoring, and alerting solutions, working closely with the broader infrastructure observability framework Troubleshoot complex cloud, system OS, and virtualization issues, collaborating with network and database teams Maintain accurate documentation, including architecture diagrams, configuration standards, runbooks, and operational procedures Work with cloud vendors and service providers for project delivery and ongoing support Participate in ITIL-based change management, incident response, and problem management processes