Field Service Engineer - Animal Health

Our client is a well-established distributor of scientific, laboratory and healthcare solutions with a strong presence across Southeast Asia. They partner with leading global manufacturers to equip research institutes, universities and biopharmaceutical organisations. They are adding a specialist to support their life science research portfolio.

Job Summary

This role supports research facilities that use specialised preclinical and in-vivo research systems. You will combine technical service with application support, helping customers get accurate, reliable results while following high standards of research compliance and welfare. Your Primary Responsibility Includes: Install, commission and maintain research systems used in preclinical and life science facilities Perform preventive maintenance, calibration and repairs, and resolve technical issues quickly Provide application support and user training to researchers and facility staff Advise customers on system setup and workflows that follow facility and regulatory guidelines Work with overseas manufacturers on technical issues, spare parts and warranty matters Keep accurate service and training records Support the sales team with product demonstrations and technical input Requirements Diploma or Degree in Animal Science, Veterinary Technology, Biomedical Science, Life Sciences or a related field At least 2 years of experience in a preclinical research, vivarium or laboratory research facility, or in a technical or application role serving such facilities Familiarity with research compliance and welfare frameworks (e.

g. IACUC guidelines) is an advantage Comfortable with technical equipment and willing to build hands-on servicing skills Good communication and training skills, with a customer-oriented approach Able to work independently and as part of a team Valid Class 3 driving licence, as the role involves travel to customer sites Benefits Comprehensive product and application training, including training with international manufacturers Transport and mileage claims for customer site visits Medical and dental coverage Performance-based bonus Opportunity to build specialist expertise in a niche, growing research field