Casino Host/Hostess

Location: HCG WITTENBERG Department: HCG-WG Marketing Summary: POSITION OVERVIEW The Casino Host/Hostess provides support to the Marketing Manager for the successful operation of the Marketing Department. The Casino Host is responsible for building and maintaining strong relationships with established high-level gamer, through incremental trips and play; thereby increasing gaming revenue as a result of his/her actions and abilities.

The Casino Host is ultimately responsible for improving the gaming experience with the intent to build loyalty by utilizing restaurant, hotel and spa offers as well as assisting with promotions and special events to encourage return visits; all of which ultimately enhances every interaction for our guests and employees; customer services is our top priority for both internal and external guests.

MINIMUM QUALIFICATIONS

1. High school diploma or equivalent is required.
2. Post-secondary education is preferred. ESSENTIAL:
3. All casino employees will be subject to the Criminal and Background restrictions of the Ho-Chunk Nation.
4. Must be bondable and hold a gaming license throughout employment.
5. Must have and maintain a valid driver’s license and at a minimum, liability auto insurance.
6. No tipping or gratuity will be allowed for this position. EXPERIENCE:
7. Gaming industry experience is preferred.
8. Minimum one (1) year experience in hospitality, sales, marketing, promotions and/or public relations.