Job description
On behalf of our client, a leading advertising and marketing company, we are looking for a (Community Manager) to build and nurture online and offline communities. This role strengthens brand presence, fosters meaningful relationships, and ensures the community feels valued and connected.
Responsibilities
Develop and implement community engagement strategies across social media, forums, and other platforms. Manage and moderate online communities, ensuring respectful and constructive interactions. Create and curate engaging content to spark conversations and drive participation. Act as the voice of the brand, responding to comments, messages, and inquiries in a timely and authentic manner.
Collaborate with marketing, product, and creative teams to align community initiatives with broader campaigns. Monitor community sentiment and feedback, providing insights to improve products, services, and communication. Track and report on community metrics to measure growth, engagement, and impact.
Requirements
Proven experience as a Community Manager or in a similar role. Strong understanding of social media platforms, online communities, and digital engagement trends. Excellent communication and interpersonal skills. Ability to create compelling content and adapt tone for different audiences. Analytical mindset with the ability to interpret data and provide actionable insights.
Passion for building relationships and fostering inclusive, positive communities.