Customer Service Officer

Responsibilities

Greet and provide premium customer service to tenants and visitors at Grade A office building Carry out daily operations including process visitor registration and provide ranges of value-added services at counter Handle enquiries and follow up complaints, emergency cases from tenants Collect feedback from tenants and follow up if needed Perform other duties assigned by supervisors Requirements Diploma or above, with 1-year experience in customer service, hospitality or property management industry Fluent in Cantonese, English and Mandarin Strong communication and interpersonal skills Previous experience in exhibition/event/customer service is preferable Good computer skills, especially MS Office, Excel Shift duty (5-day work) (Personal data collected will be used for recruitment purpose only)